Tourism Development
A range of practical services to help you develop your town's visitor offer and appeal
Services: Visitor strategy development
Town Crafting can offer a range of services, working with in-house teams to develop a strategy that fits the needs of the location and provides practical insight and ownership of future delivery, or delivering an independent review.
Using a variety of techniques we can help to identify the gaps in data, build practical solutions and capture the plans in a useful working document.
We are happy to work with other specialists where the project needs this.
Services: Staff development
We can help you to identify your team's strengths, weaknesses and development needs and work with them to provide the training and support required.
For example:
- customer service
- visitor centre management
- marketing strategy
- survey and focus group work
- performance measurement and management
Services: Project Management
We can offer project management services for those times when your in-house team lacks the time or specific expertise to deliver and we are happy to work on small or large projects.
We can advise from the development of the brief or specification right through to delivery, or can coach your team on how to deliver. Some examples of project delivery:
- event development and management
- magazine / visitor guide production
- TIC refit and restock
- visitor surveys